Canadian Association of Wireless Internet Service Providers
Association des fournisseurs de service internet sans fil (CanWISP)

Website Terms, Privacy Policy, and Event Privacy Notice

Canadian Wireless Internet Service Providers Association (CanWISP)
Last Updated: March 10, 2026

The Canadian Wireless Internet Service Providers Association (“CanWISP”, “we”, “our”, or “us”) is committed to protecting the privacy of our members, event participants, and website visitors. This document outlines the terms governing use of the CanWISP website as well as how personal information is collected, used, and protected.

1. Website Terms of Use

Acceptance of Terms

By accessing or using the CanWISP website, you agree to comply with these Terms of Use and all applicable laws and regulations. If you do not agree with these terms, you should not use this website.

Use of Website Content

All content on the CanWISP website, including text, graphics, documents, and other materials, is provided for informational purposes related to the activities of the association and the internet service provider community.

Unless otherwise indicated, content may not be reproduced, distributed, or modified without prior written permission from CanWISP.

Members and industry stakeholders may reference publicly available information for informational purposes with appropriate attribution.

Accuracy of Information

CanWISP makes reasonable efforts to ensure the information provided on this website is accurate and current. However, the association does not guarantee the completeness or reliability of all information. Content may be updated or changed without notice.

Third-Party Links

The CanWISP website may contain links to third-party websites for convenience. These sites are not controlled by CanWISP, and the association is not responsible for their content or privacy practices.

Limitation of Liability

CanWISP shall not be liable for any damages arising from the use of, or inability to use, this website or the information contained within it, to the extent permitted by applicable law.

2. Privacy Policy

The **Canadian Wireless Internet Service Providers Association collects and uses personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Personal information may be collected when individuals:

  • ·       Apply for or maintain membership
  • ·       Register for conferences or events
  • ·       Subscribe to newsletters or updates
  • ·       Contact the association
  • ·       Participate in surveys or consultations
  • ·       Use the CanWISP website or mobile application

Information collected may include:

  • ·       Name and job title
  • ·       Organization or company name
  • ·       Email address and phone number
  • ·       Mailing address
  • ·       Membership information
  • ·       Event registration details
  • ·       Dietary restrictions or accessibility needs for events
  • ·       Profile information used in the mobile application
  • ·       Technical data such as IP address, device type, or website usage information

How Information Is Used

Personal information may be used to:

  • ·       Manage memberships and member services
  • ·       Process event registrations and conference participation
  • ·       Communicate with members and stakeholders
  • ·       Provide updates on association activities and industry developments
  • ·       Support networking and collaboration among members
  • ·       Improve our website, services, and mobile applications
  • ·       Comply with legal or regulatory obligations

Sharing of Information

CanWISP does not sell personal information.

Information may be shared with trusted service providers who support association operations, including:

  • ·       Membership management systems
  • ·       Website hosting providers
  • ·       Event management services
  • ·       Payment processors
  • ·       Email communication platforms
  • ·       Mobile application providers

These providers are required to safeguard personal information and use it only for authorized purposes.

Personal information may also be disclosed when required by law.

Website Cookies and Analytics

The CanWISP website may use cookies or analytics tools to understand how visitors use the website and improve functionality.

These tools may collect limited technical information such as browser type, device type, pages visited, and visit times. This information is typically aggregated and does not directly identify individuals.

3. Mobile Applications

CanWISP may provide a mobile application to support member engagement, conferences, and association activities.

Information Collected Through the App

The application may collect:

  • ·       Name and profile information associated with membership or event registration
  • ·       Contact information such as email address
  • ·       Event participation details such as sessions attended or bookmarked
  • ·       Networking messages or interactions within the app
  • ·       Technical information such as device type, operating system, and app version

Networking and Attendee Profiles

Certain profile information may be visible to other event attendees within the app to facilitate professional networking during conferences and association events.

Attendees may choose the information they wish to share within their profile and may adjust visibility preferences where available.

Device Permissions

The mobile application may request access to certain device features such as:

  • ·       Notifications for conference updates and announcements
  • ·       Camera access for profile photos or QR code scanning
  • ·       Calendar access to add sessions or events

Users may manage these permissions through their device settings.

Push Notifications

If enabled, the mobile application may send notifications related to:

  • ·       Conference updates
  • ·       Schedule changes
  • ·       Event announcements
  • ·       Association news

Users may disable notifications through device settings.

Third-Party Services

The mobile application may use third-party services for hosting, analytics, messaging, or event management. These services may process limited technical information to provide app functionality.

4. Conference and Event Privacy Notice

CanWISP conferences and events are designed to support collaboration within the internet service provider community.

Event Registration Information

When registering for a CanWISP event, we may collect:

  • ·       Name
  • ·       Organization or company
  • ·       Job title
  • ·       Contact information
  • ·       Event participation details
  • ·       Dietary restrictions or accessibility needs

This information is used to manage event registration, attendee services, and conference logistics.

Attendee Lists and Networking

Certain attendee information such as name, organization, and job title may appear in attendee lists or conference applications to facilitate professional networking.

Participants may choose the information they wish to share within their event profile.

Event Photography and Recording

CanWISP events may include photography, audio recording, or video recording for promotional, archival, or reporting purposes.

By attending an event, participants acknowledge that they may appear in such materials used by the association.

Individuals who prefer not to appear in photographs or recordings may notify event organizers.

Event Service Providers

Limited attendee information may be shared with venues, service providers, or conference platforms strictly for the purpose of delivering event services.

5. Data Security

CanWISP takes reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse. While safeguards are implemented, no internet-based system can be guaranteed to be completely secure.

6. Retention of Information

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or to comply with applicable laws and regulatory requirements.

7. Access and Correction

Individuals may request access to personal information held about them by CanWISP and request corrections if the information is inaccurate or incomplete.

8. Changes to This Policy

CanWISP may update this document from time to time. Updated versions will be posted on the CanWISP website with a revised date.

9. Contact Information

Questions about this policy or requests regarding personal information may be directed to:

Canadian Wireless Internet Service Providers Association (CanWISP)
Email: info@canwisp.ca
Website: https://www.canwisp.ca


General Inquiries

Phone: 705 = 706 = 0233
Email: info@canwisp.ca

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